Privacy Policy

Effective Date: January 20, 2026

Last Updated: January 20, 2026

1. Introduction

fetchfund LLC (“fetchfund,” “we,” “us,” or “our”), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered grant discovery and management platform, website (fetchfund.com), and related services (collectively, the “Service”).

By accessing or using the Service, you acknowledge that you have read, understood, and agree to this Privacy Policy. If you do not agree to this Privacy Policy, please do not use the Service.

2. Information We Collect

2.1 Information You Provide Directly

We collect information you provide when you create an account, use the Service, or communicate with us. This includes: account information such as your name, email address, phone number, organization name, job title, and password; organizational information including your nonprofit’s mission, focus areas, geographic service area, budget size, and tax-exempt status; grant-related data such as grant applications, deadlines, funding history, and project information you enter into the platform; payment information including billing address and payment method details (processed through our secure payment processors); and communications including messages, feedback, and support requests you send to us.

2.2 Information Collected Automatically

When you use the Service, we automatically collect certain information, including: device information such as your device type, operating system, browser type, and unique device identifiers; usage data including pages viewed, features used, search queries, click patterns, and time spent on the Service; log data such as IP address, access times, and referring URLs; and location information derived from your IP address or, with your consent, more precise location data.

2.3 Information from Third Parties

We may receive information from third-party sources, including: publicly available grant opportunity databases and funder information; data enrichment services that help us verify and supplement organizational information; and analytics providers that help us understand Service usage.

3. How We Use Your Information

We use the information we collect for the following purposes: to provide, maintain, and improve the Service, including AI-powered grant matching and recommendations; to process transactions and send related information, including purchase confirmations and invoices; to personalize your experience and deliver content and features relevant to your organization; to send you technical notices, updates, security alerts, and administrative messages; to respond to your comments, questions, and customer service requests; to analyze usage patterns and trends to improve the Service; to detect, investigate, and prevent fraudulent transactions and other illegal activities; to comply with legal obligations and enforce our Terms of Use; and to develop new products, services, and features.

4. AI Processing and Machine Learning

fetchfund uses artificial intelligence and machine learning technologies to power our grant discovery and matching features. You acknowledge and agree that: your organizational data and grant-related information may be processed by AI systems to generate personalized recommendations and insights; we may use aggregated, anonymized data from all users to train and improve our AI models; AI-generated recommendations are provided for informational purposes and should be independently verified; and you retain ownership of all data you submit, and our AI processing does not transfer ownership or exclusive rights to fetchfund.

5. How We Share Your Information

We may share your information in the following circumstances: with service providers, contractors, and agents who perform services on our behalf, such as payment processing, data hosting, and customer support; with professional advisors, such as lawyers, auditors, and insurers, where necessary; in response to a request for information if we believe disclosure is in accordance with any applicable law, regulation, or legal process; if we believe your actions are inconsistent with our agreements or policies, or to protect the rights, property, and safety of fetchfund or others; in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business; with your consent or at your direction; and as aggregated or de-identified information that cannot reasonably be used to identify you.

We do not sell your personal information to third parties. We do not share your individual grant application data or organizational strategies with other users or competitors.

6. Data Retention

We retain your information for as long as your account is active or as needed to provide you the Service. We may also retain and use your information to comply with our legal obligations, resolve disputes, and enforce our agreements. After account termination, we will retain your data for thirty (30) days to allow for data export, after which your personal data will be deleted or anonymized, except as required by law.

7. Data Security

We implement appropriate technical and organizational security measures designed to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption of data in transit and at rest; regular security assessments and penetration testing; access controls and authentication requirements; employee training on data protection; and incident response procedures.

However, no method of transmission over the Internet or electronic storage is completely secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

8. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including: the right to access and receive a copy of your personal information; the right to correct inaccurate or incomplete information; the right to delete your personal information, subject to certain exceptions; the right to restrict or object to certain processing of your information; the right to data portability; and the right to withdraw consent where processing is based on consent.

To exercise these rights, please contact us at [email protected]. We will respond to your request within the timeframe required by applicable law.

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and track information and to improve the Service. Cookies are small data files stored on your device. We use essential cookies necessary for the Service to function, functional cookies that remember your preferences, analytics cookies that help us understand how you use the Service, and marketing cookies that may be used to deliver relevant advertisements.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of the Service.

10. Third-Party Services

The Service may contain links to third-party websites and services. We are not responsible for the privacy practices of these third parties. We encourage you to read the privacy policies of any third-party services you access through the Service. Our Service may integrate with third-party applications at your request. When you authorize such integrations, those third parties may access certain information from your fetchfund account in accordance with their own privacy policies.

11. Children’s Privacy

The Service is not directed to individuals under the age of 18, and we do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information promptly. If you believe we have collected information from a child under 18, please contact us at [email protected].

12. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence, including the United States. These countries may have data protection laws that are different from the laws of your country. By using the Service, you consent to the transfer of your information to the United States and other countries. We will take appropriate safeguards to ensure that your personal information remains protected in accordance with this Privacy Policy.

13. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, use, and disclose; the right to delete your personal information; the right to opt-out of the sale of personal information (note: we do not sell personal information); and the right to non-discrimination for exercising your privacy rights. To exercise these rights, please contact us at [email protected] or call us at the number provided in the Contact Information section.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Effective Date” above. For material changes, we will provide additional notice, such as an email notification or a prominent notice on the Service. Your continued use of the Service after any changes indicates your acceptance of the updated Privacy Policy.

15. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

fetchfund Privacy Team fetchfund LLC Email: [email protected] Website: www.fetchfund.com

For data subject access requests or to exercise your privacy rights, please email [email protected] with the subject line “Privacy Rights Request.”